Privacy Policy

1. Who We Are

Monkey's Circle (“we”, “our”, “us”) operates the website at monkeyscircle.com. We provide an online educational platform designed for children aged 5–11. This Privacy Policy explains how we collect, use, and protect personal information when you use our service.

2. Information We Collect

We collect the following types of information:

• Account information: name, email address, and password when you register as a parent or teacher.
• Child profiles: first name, year level, and avatar selected by the parent. We do not collect email addresses or contact details for children.
• Usage data: activities completed, stars earned, streaks, and progress through the curriculum.
• Technical data: IP address, browser type, device type, and pages visited, collected automatically via cookies and similar technologies.

3. How We Use Your Information

• To provide and personalise the learning experience for each child.
• To allow parents and teachers to monitor progress and manage profiles.
• To improve our content, features, and platform performance.
• To communicate with parents or teachers about their account (e.g. password resets, important updates).
• To comply with our legal obligations.

We do not sell personal data to third parties. We do not show advertising to children.

4. Children's Privacy

We are committed to protecting children's privacy. Child accounts are created and managed by a parent or teacher. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. If you believe a child has provided us with personal information without consent, please contact us immediately and we will delete it.

5. Cookies

We use essential cookies to keep you logged in and remember your preferences. We also use analytics cookies (such as Google Analytics) to understand how users interact with our platform so we can improve it. You can disable cookies in your browser settings, though some features may not work correctly without them.

6. Data Sharing

We share data only with trusted third-party service providers who help us operate the platform (such as our hosting provider and authentication service). These providers are contractually required to keep your data secure and may only use it to provide services to us. We do not sell, rent, or trade your personal information.

7. Data Retention

We keep your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.

8. Your Rights

Under UK GDPR and applicable data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (“right to be forgotten”).
• Object to or restrict how we process your data.
• Withdraw consent at any time where we rely on it.

To exercise any of these rights, please contact us at [email protected].

9. Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. All data is transmitted over encrypted HTTPS connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected].